As our past executive clients have confirmed, senior-level job seekers like you always benefit from more individual attention than other clients get with our standard packages, due to your more complex job experiences, generally longer careers, busier schedules, and/or more competitive target jobs. The Executive Concierge Service is set apart from other offerings because it includes:

• Two 60-minute consultations instead of one 30-minute consultation: We know that your high-level career at the top of the corporate ladder requires up to 4x more talk time with your writer to get it right.
• Our exclusive team of top-tier writers who are especially skilled in working with executives: The writer you’ll work with has been chosen for this team not simply because they’ve written the best resumes, but also because they’re the best at asking the questions and making the strategy adjustments that executives need.
• Unlimited revisions within 10 days instead of 2 revisions in 7 days: You have more access to your writer to make sure your resume is ready for an executive-level job search.
• No busywork: We understand it’s often easier for executives to talk through their unique accomplishments instead of filling out a form. That’s why our executive package includes extra talk time in lieu of our standard questionnaire. However, you still have the option to type responses if that’s easier for you!
• A 60-minute session with a top-rated executive career coach: Documents aren’t enough for an executive job search. We’ll set you up with a coach who can get you on the right track for networking, interviewing, confidence, leadership, or another topic to give you the holistic strategy needed to land your dream job.
• Dedicated customer support team: If you have any questions or difficulties, you’re our top priority – a customer success agent will respond to you within an hour during our business hours of 9 a.m. – 5 p.m. Central Time.

No! “Executive” is a loose term. While the Executive Concierge Service is designed for people seeking C-Suite, VP, Director, or other senior management job titles, anyone who is seeking any high-level job, has 20+ years experience, has an unusually long resume, or wants a very high level of support from their writer will benefit from the enhanced features in this service.

When you purchase, you’ll schedule a 60-minute session with one of our partner coaches for after your final drafts are done. You’ll get to choose which coach you work with and what topic you’ll speak about, and then the coach will email you and coordinate all scheduling one-on-one with you.

You can view the coaches’ bios here, and you’ll be able to choose from the following topics (not all coaches offer all topics):

• Executive Presence
• Job Search Strategy Audit
• Effective Communication
• Telling Your Story
• Confidence & Mindset for Your Job Hunt
• Performance Improvement
• Leadership Strategies
• Interview Strategy/Preparation
• Networking into a Job

If you love your executive coach and want more coaching after your scheduled 60-minute session, you are welcome to reach out to the coach individually to book more of their services. However, this will be done through the coach’s individual practice and not through Let’s Eat, Grandma; our coaching partnership extends to only the one session included in this package.

After that session, we are not involved with the coaches’ practices at all and cannot provide any guarantees or provide any help regarding the coach’s pricing, topics, scheduling, availability, quality, etc.

The writer you’ll work with has been chosen for this team not simply because they’ve written the best resumes, but also because they’re the best at asking the questions and making the strategy adjustments that executives need.

We have a designated customer success team trained specifically to support any needs you have with your Executive Concierge Service. If you have any questions or difficulties with your service, you can reach out to [email protected] at any point in the process, and a customer success agent will get you an expedited response within an hour during our business hours of 9 a.m.-5 p.m. Central Time. Your time is our top priority.

If you wish to cancel your Executive Concierge Service for any reason within three days of purchase, you can receive a full refund minus a 10% processing fee. After you have held your 1st consultation with your writer, we cannot give more than a 50% refund for any reason.

If you are dissatisfied with your service, you are encouraged to reach out to our dedicated customer success team at [email protected]. We have a 60-day satisfaction guarantee that you can view here. Please note, though, that since job searching is a holistic process that involves much more than your resume, we do not guarantee interviews.

We are proudly partnered with Affirm to offer a no-interest buy-now-pay-later (BPNL) option on orders over $1,000. Here’s how it works:

1. Order our Executive Concierge Service: Select Affirm at checkout, then enter a few simple pieces of info for a real time decision.
2. Choose how you pay: Pick the payment plan you like best. You’ll never pay more than you agree to up front.
3. Pay over time: Make payments at Affirm.com or in the Affirm app. You’ll get email and text reminders.

Important Notes:

• 3rd Party Solution: When purchasing a package with Affirm, note that this is a third-party payment system. Please read Affirm’s terms for more information.
• Interest Possible: Interest can still accrue based on eligibility, late payments, and other factors. Before checking out, please read Affirm’s terms carefully, and review your confirmation email from Affirm to see your loan description and the ARP on your loan.
• Refunds: If you do receive a refund or a partial refund for an Affirm purchase, the interest paid and incurred will NOT be refunded. Only the original amount of your package will be refunded.